Transform Your Digital Presence

Data Collection and Usage

DesignCraft Pros is committed to protecting your privacy. We collect personal information only when voluntarily provided through our contact forms, including name, email, phone number, and project details.

Information We Collect

We collect information you provide directly, such as contact details and project requirements. We also collect technical information through cookies and analytics tools to improve our website performance.

How We Use Your Information

Your information is used to respond to inquiries, provide services, send project updates, and improve our offerings. We never sell or share your personal data with third parties without consent.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

Last updated: January 2024

Service Agreement

By engaging DesignCraft Pros for design services, you agree to these terms and conditions. Our services include web design, brand identity, and digital marketing solutions.

Project Scope and Deliverables

All projects begin with a detailed scope document outlining deliverables, timelines, and costs. Changes to the agreed scope may result in additional charges.

Payment Terms

Projects require a 50% deposit to commence work, with the balance due upon completion. Late payments may incur additional fees.

Intellectual Property

Upon full payment, clients receive full ownership of custom designs created specifically for their project. We retain the right to showcase completed work in our portfolio.

Limitation of Liability

Our liability is limited to the total amount paid for services. We are not responsible for indirect or consequential damages.

Termination

Either party may terminate the agreement with written notice. Clients are responsible for payment of work completed to the termination date.

Last updated: January 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and understand how you use our site.

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly, including contact form functionality and security features.

Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous information.

Marketing Cookies: Used to track visitors across websites to display relevant advertisements and measure campaign effectiveness.

Managing Cookies

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit website functionality.

Third-Party Cookies

We may use third-party services like Google Analytics that place their own cookies. These are governed by their respective privacy policies.

Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy.

Last updated: January 2024

Digital Millennium Copyright Act Compliance

DesignCraft Pros respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Notification

If you believe that content on our website infringes your copyright, please provide the following information:

• A physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material
• Your contact information
• A statement of good faith belief that use is not authorized
• A statement of accuracy under penalty of perjury

Counter-Notification

If you believe content was removed in error, you may file a counter-notification with the same required elements plus consent to jurisdiction.

Designated Agent

Send DMCA notices to: [email protected]

DesignCraft Pros
875 North Michigan Avenue, Suite 3100
Chicago, IL 60611

Repeat Infringer Policy

We will terminate relationships with users who are repeat infringers of copyright.

Last updated: January 2024

General Data Protection Regulation Compliance

DesignCraft Pros is committed to protecting the privacy and rights of all individuals, including those protected under the European Union's General Data Protection Regulation (GDPR).

Lawful Basis for Processing

We process personal data based on:

• Consent: When you voluntarily provide information through forms
• Contract: To fulfill service agreements
• Legitimate Interest: To improve our services and website functionality

Your Rights Under GDPR

Right to Access: Request copies of your personal data

Right to Rectification: Request correction of inaccurate data

Right to Erasure: Request deletion of your data

Right to Restrict Processing: Request limits on how we use your data

Right to Data Portability: Request transfer of your data

Right to Object: Object to processing based on legitimate interests

Data Retention

We retain personal data only as long as necessary for the purposes collected, typically 3 years for inactive contacts.

International Transfers

Any data transfers outside the EU are protected by appropriate safeguards and adequacy decisions.

Contact Our Data Protection Officer

For GDPR-related inquiries: [email protected]

Last updated: January 2024